Privacy Policy

Privacy Policy (last updated: February 15, 2019)

We have created the following Privacy Policy which applies at all times when using our website and / or any of our services. Any new features and/or services that are added to our current service at any point in the future shall also be subject to the terms set out in this Privacy Policy. In this Privacy Policy we explain how and why CrispyLocal collects and processes personal data originating from you, whereby CrispyLocal is acting in its role as controller. With regard to the processing of personal data, CrispyLocal complies with applicable legislation and regulations, such as the General Data Protection Regulation (GDPR).


1. Scope

CrispyLocal (from here on referred to as "CrispyLocal", "we", "us" or "our") provides this Privacy Policy to inform you of our policies and procedures regarding how we collect and process the personal data that we receive from users of (the "Site"), regardless of how you use or access. Personal data is any information that directly or indirectly identifies you. ‘Directly’ could for example be through a name. ‘Indirectly’ refers to the situation where you can still be identified without your name through or by combining other information. An example of ‘indirectly’ is an IP-address.


1.2 Registration

When you register with us through the Site and when you choose to serve as a host or book as a traveller, or when you wish to contact another visitor via our Site, we will ask you for personal data that can identify you and be used to contact you ("Identity Information"). Identity Information includes, but is not limited to; your name, phone number, email address, home address, but does not include your credit card number or banking information.In regards to this policy, the terms "using" and "processing" information in this Privacy Policy include but are not limited to; the use of cookies; and the collection, storing, transfer, evaluation, deletion, disclosure, management, handling, modifying and use of personal data.


1.3 Application Of Privacy Policy


This Privacy Policy applies only to personal data that you provide to us via the Site. We reserve the right to update this Privacy Policy from time to time to reflect any changes to our services. We will do this by amending the Privacy Policy on the Site. The changes are taking effect automatically, as soon as they are posted on the Site. In addition, we will notify all users by email if any material changes will undergo to the Privacy Policy.


2. Processing of personal data

We may process your personal data for the following purposes:Providing our servicesCrispyLocal might process your personal data to provide its services. For example, personal data will be processed in order to set up your CrispyLocal account, allow you to book an event through, and submit reviews to the Site.For this purpose, CrispyLocal processes the following personal data: name, phone number, email address, home address, IP address, CrispyLocal Account profile data.CrispyLocal is allowed to process personal data for this purpose because it is necessary for the execution of the contractual agreement with customers.

Customer service

CrispyLocal processes personal data to handle questions and requests. This processing is necessary to provide our services.For this purpose, CrispyLocal processes your name and email address and booking information.

CrispyLocal is allowed to process personal data for this purpose because it is necessary for the legitimate interest of CrispyLocal (or a third party), essentially to enable CrispyLocal to adequately respond to questions and requests.(Direct) marketing

CrispyLocal processes personal data for (direct) marketing purposes. This means that CrispyLocal can contact customers to draw attention to our products.For this purpose, CrispyLocal processes the following personal data: website behaviour, IP address, email address, post address, phone number, online identifiers, booking information, location and account information.

CrispyLocal is allowed to process personal data for this purpose when individuals have given consent or whenCrispyLocal has a legitimate interest to process the personal data. Depending on the ground of processing (legitimate interest versus consent), you have the right to withdraw your consent at any time or have the right to object to the processing of your personal data for direct marketing purposes at any time. The withdrawal or exercise of your right of objection shall not affect the lawfulness of processing prior to the withdrawal or exercise of the right of objection.


3. Categories of recipients

It may be necessary for CrispyLocal to disclose your personal data whether by law, possibly in the context of litigation, legal process and / or by request from public or governmental authorities within or outside of your country of residence. We may also disclose your personal information if we determine that disclosure is necessary or appropriate for purposes of law enforcement, national security or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable. We will disclose any information about you to our insurance services providers if we consider it necessary in order to protect the property and rights of CrispyLocal or a third party, and / or to protect the safety of the public or any person.In order to provide and improve our services, we will share information with third parties when needed.

If you make a booking,CrispyLocal will share the following information about you with the host: (i) your first and last name, and (ii) a link to your CrispyLocal Account. This information will help the serve you better. As soon as we will confirm a booking, we will also share your telephone number with the host. Under no circumstance is your billing information ever shared with a host.We may employ third party companies and individuals to help improve or facilitate our service, to provide the service on our behalf, to perform Platform-related services, including but not limited to: maintenance services, fraud detection services, database management, web analytics, monitoring and evaluation services.These third parties may have access to your personal information. If they do, we protect your information  by the terms of our Privacy Policy.You can always withdraw you consent to the receipt of such communications by sending an email to [email protected].


4. Cookies

The website uses cookies. If you have any questions about our cookie usage, please contact CrispyLocal at [email protected].


5. Your rights and how to exercise them

We respect the exercise of the rights you have in relation to the personal data we process or use.First of all, you can request access to or a copy of your personal data collected and processed by us. You may also request the rectification and removal of them or the restriction of the processing of your personal data. Also, you have the right to data portability. There is also the choice of an object to a processing on grounds relating to your particular situation or against the processing of your personal data for direct marketing purposes. For more information or exercise these rights, please contact [email protected] prevent misuse, we may ask you to identify yourself. The law determines whether you can exercise a certain right in a given situation. You should therefore bear in mind that we are not always able to execute your right; at full.


6. Security

We take security very seriously.CrispyLocal is very concerned with safeguarding your information. We take the appropriate technical and organisational measures to safeguard your personal data. The Site uses a reliable SSL Certificate to make sure your personal data does not fall into the wrong hands.In the event of any breach of security CrispyLocal will make any legally required disclosures concerning the breach and the confidentiality, or integrity of your unencrypted electronically stored "personal data" to you via email or via a posting on the Site, without unreasonable delay in as far as it is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data.


7. Retention periods

We do not keep your personal data longer than necessary for the purpose of the processing.For further details, please contact [email protected].


8. Questions or complaints

If you have any question or complaints about the processing of your personal data, please send an e-mail to [email protected]. Our Team will be happy to assist you.


9. CrispyLocal contact information

CrispyLocal, Meligala 21, Halandri, 15234, Greece.